Treasure island casino address mn
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I asked to speak with a manager. We drove 3 hours, have two nights booked and will be stranded if we do not have a room. My kids were exhausted and it was bedtime. This was our Xmas gift with the in-laws and it was ruined. The manager got on the walkie talkie, and told me our rooms would be ready in minutes.
Treasure Island Casino Mn Address, Contact Number of Treasure Island Casino Mn
AtONE room was ready. We brought our luggage up and waited for the second room. Close to the second room was finally ready. I have never experienced something like this before. We will NOT be returning- it was miserable and there was no service. We asked around the next day and were told by employees they were not surprised by our experience. They have heard the same story several times.
Staff up and treat your staff with respect! Date of stay: December Trip type: Traveled with family. Connector wrote a review Dec Not sure of the rooms because they never had a room ready for us even 6 hours after check in. Made reservations 2 months before Swardson show.
Showed up at pm to check in, 45 minute wait to check in. They told me room hadn't been cleaned yet, and I she would take care of the payment, and in an hour come back and get my key. Checked back at said room still isn't ready. Just before the show at 8pm I went to get the room key before the show still not ready.
Treasure Island Resort & Casino | Discover The Island
After the show went right from the event center to the front desk. After 30 minutes I got close enough to see at pm some people were still being told sorry room isn't ready yet.
Some where getting keys, but I was still at least 30 minutes away from making it to find out if I was going to get a key or told it still wasn't ready. Wife was tired and said let's just drive home. Called to hotel no live person to talk to Saturday night on the way home. Called Sunday morning telling them what happened and do not charge my card.
The person on the phone acted like they were surprised and this was her first call. Yeah right. Said the supervisor would call me back when they were able to.
Still have not gotten a call back Sunday night. They did charge my card twice.Treasure Island Resort & Casino is one of Minnesota s only themed casinos and one of the largest non-smoking casino resorts in the Midwest. With the enactment of the Federal Indian Gaming Regulatory Act, the casino added slot machines and nearly 10 blackjack tables.3/5(1). Cruise into the Treasure Island Marina and enjoy a ships store, 30 & 50 amp service, restrooms & showers, pump-out service, unleaded & diesel fuel, a beach and park area with fire pits, horseshoe pits & volleyball, boat launch, cable TV ($5 per night), free Wi-Fi, 50% admissions discount to The Lagoon and free shuttle service to and from the casino. Discover Treasure Island Resort & Casino. 40 min south of the Twin Cities located on the Mississippi River.
I am not sure if this is a rare occurrence or not, but I casino stay somewhere else, anywhere else. Date of stay: December Trip type: Traveled as a couple. Hailey wrote a review Dec Horrible Service. My sister in law gave us a night stay for a family Christmas present since my kids had a good time in the waterpark when we stayed here before and that was a headache too but nothing compared to the absolutely horrible service we received treasure stay.
We arrived at the resort at 4 pm and the line to check in was wrapped around the service counter and down hallway. After waiting 45 minutes in line with 3 young kids, we, like several others, were told our room was not ready treasure check in because the room was not clean yet.
I mentioned to the front desk representative that online states check in is a 4pm and with the number of individuals without a room this is address. He told me check in is from 4pm to 8pm, island I got upset. Also your website clearly states check in starts at 4pm and you are hosting an event here this weekend, address want to get in their rooms!
Island told us 30 to 45 minutes until a room was available. We waited, still nothing available. At this point we went swimming. Came casino at pm over 2 hours later and still no rooms were available and clean. I asked concierge how much longer and they still had treasure idea.
They said I could ask for a discount on my room in the morning when it was less busy and I told them I wanted to cancel my reservation but not be charged as I had no idea when I would get into my room and I have an infant that needs to sleep.
I was told they could do this but needed to talk to a manager and was directed island the long line again. Again I am mad, apparently people are just saying whatever they want here.
Is this place or activity good for small groups less address four? Is there casino available at this place or activity?
Treasure Island RV park Sturgeon Lake Rd Welch, MN Campgrounds - MapQuest
Do you need to present an Identification Card when visiting this attraction? Does this place or activity accept credit cards? Does this place or activity offer free wi-fi? Thanks for helping!
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Rosemount, Adrdess 17 contributions 5 helpful votes. The last few visits to TI have had their fair share of disappointments waterslide not treasure on a weekend, mediocre customer service, cold treasufe at the iwland ; however, my last visit was absolutely the worst experience ever. The wait was almost an ….
Read more. Date of experience: December Helpful Share. Lynndonald82 wrote a review Dec Dirty bedding. Comforter had a island grease spot on it.
Too late to call to complain since my little one was asleep already. Additional parking is available in our over flow lot, located to the west of the casino. Shuttles are available to take you from the overflow lot to the casino. We have valet parking available every day in front of both the hotel entrance and main casino entrance. Next time you need to travel anywhere on the casino property such as the hotel, marina, RV Park or overflow parking, try out our on-property shuttles.
Red Wing, MN. Paul, MN. Minneapolis, MN.